Investigating a place that has past allegations against it before you choose to do business with them is smart, it's not conflict of interest.
Yes I've seen that site before, because it's been posted to me in reply in SEVERAL threads in this forum. Which is my point. It's a very high-pressure place, this. People don't just answer a question if they don't approve of the food, etc. They lecture and preach. Nag, even. Sometimes, not all the time, but sometimes, it's worth laying off and just let the information be there for people to find. People do want to do right by their pets, by and large.
You might find you have more listeners.
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