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Hi Sarah - I was going to suggest using coconut oil, but you've already tried that, and there's been no improvement, so the next best thing is to ask your vet if it would be best to have Tigger looked at. He/she will most likely have either some oil or even gentle shampoo or conditioner that will help ease the flaking and soothe her skin overall.
I think it could be a case of being very cold and very dry, and Tigger not being used to it, and also, she's getting on in years, so it could be a combination of aging as well as the cold and dry weather that's aggravating it.
I hope Tigger feels better soon.
JuneD
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